FAQs
Frequently Asked Questions
We offer safe, secure online payments through South Africas most trusted payment gateway PayFast as well as a manual EFT payment option.
We take all your account information storage seriously and sometimes you may not be able to access your account. Please email orders@alphaanabolics.co.za with the subject MY ACCOUNT and we will get back to you soon.
If your payment is not being processed, please try again, or try one of the other payment methods. If the problem persists, please email orders@alphaanabolics.co.za.
Once your order is dispatched you will receive an email with a tracking link along with an SMS to let you know your order is on the way.
Still Need Assistance?
Nothing is more important to us than hearing from you, our valued customers and doing everything we can to help you. We welcome any questions, suggestions or comments you may have and will do everything to get back to you within 24 hours.
